FAQ's
1. What products do you sell?
At D Slash, we offer a wide range of products across various categories, including fashion, electronics, home goods, accessories, and more. Our collection is constantly updated to include the latest trends and high-quality items, ensuring that there’s something for everyone.
2. How can I place an order?
Placing an order is simple! Just browse through our website, add your desired items to your cart, and proceed to checkout. You’ll be asked to provide your shipping details and payment information to complete the purchase. Once your order is confirmed, you’ll receive an email with your order details and tracking information.
3. What payment methods do you accept?
We accept a variety of payment methods, including major credit and debit cards, PayPal, and other secure online payment options. All transactions are processed securely to ensure your personal information is safe.
4. How do I track my order?
Once your order is shipped, you will receive a tracking number via email. You can use this number to track your package’s progress on the carrier’s website. If you have any issues with tracking, please feel free to contact our customer service team for assistance.
5. Do you ship internationally?
Currently, we only ship within the United States. However, we are looking to expand our shipping options in the near future. Stay tuned for updates!
6. What is your return policy?
We want you to be completely satisfied with your purchase. If you’re not happy with your order, you can return most items within 30 days of receiving them. The items must be in unused, resalable condition, and you’ll need the original packaging. For more details, visit our Returns & Exchanges page.
7. How can I contact customer support?
If you have any questions or need assistance, feel free to reach out to our customer service team via email at dslash215@gmail.com. We’re here to help and will respond as quickly as possible.
8. Is my personal information safe?
Yes! We take your privacy and security very seriously. All personal and payment information is encrypted using the latest technology to ensure that your data is always safe and secure.
9. Do you offer gift cards?
At the moment, we do not offer gift cards. However, we’re working on introducing them soon, so please check back for updates!
10. Can I modify or cancel my order after placing it?
Once your order is placed, it is processed quickly. If you need to make any changes or cancel your order, please contact us immediately at dslash215@gmail.com. We’ll do our best to accommodate your request, but we cannot guarantee changes once the order has been processed.
Have more questions? Don’t hesitate to reach out to us! We’re always happy to assist.